Bad customer service is something no customers can tolerate online and offline. What is worse online is that you cannot see the person you were communicating with face to face. Even if your “bloods boil” and causes a stroke, the other party have no idea about your frustration or anger except for those four-letter word that might have been typed after several email exchanges.
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If you really want something, and really work hard, and take advantage of opportunities, and never give up, you will find a way. -- Jane Goodall, Anthropologist